Frequently Asked Questions

Yes, as long as it is not designated as "no longer available", any item shown in the gallery is available for sale.  Contact me with the item number and we will work out the details.  In most cases the reason it is not yet in the shop is because I have not worked out the shipping details.

In most cases, yes.  Look for Customizable in the descriptions.  Cord colors, length of plant hangers, sizes of some wall hangings are some of the things that are able to be customized.  Prices and design may vary slightly from the original depending on changes being made.  Contact me to discuss the details.

Customization is making slight alterations to an existing stock item that I produce in order to better fit your needs.  Examples include making a longer plant hanger to accommodate higher ceilings or changing the cord color.  

A commissioned item is a unique piece made specifically for you, to fit your needs, size requirements and design aesthetics.  

They are a computer generated approximation of the color so I can not guarantee that they are totally accurate.  If in doubt, you can request a photo or an actual sample of the cord prior to making your purchase.  Email me with the item number and color.  I will send a photo first, if still not sure about it, I will send a sample piece of cord.  I will also put that item on hold until you receive the photo and/or sample.  Holds are limited to 5 days.

I only place a piece on hold if someone is waiting on a cord sample to confirm color and that is for a limited time frame (5 days max).  

I offer flexible payment plans  so you can claim your favorite piece before anyone else while being conscience of your budget.  I mark the item sold when I receive your deposit.  You will receive your item when payments are complete.   

Any item $100 or more is eligible for a payment plan.

Email me at j.petrowski@macrame-and-more.com about the piece you are interested in.  I'll work with you to set up a payment schedule that works with your budget over a 2 to 6 month time frame.  You will be charged additional payment processing fees which will vary depending on the length of time and the amount of each payment.  I will ask to keep your credit card number on file so that charges may be applied as agreed upon.  I will  email you prior to making those charges on your card in case there is a change.   If for any reason you change your mind about the purchase prior to the final payment, all payments, minus the payment processing fees, will be refunded to you.